At Brandy's Shoes, we are continuously working on optimizing and improving the accessibility of our site to make it easier for everyone to shop. We are committed to provide access to everyone to our website and consumer-facing any disabilities at our level best. If you encounter any issues preventing you from making a purchase, please call us at 1-954-943-9667 and we will be able to assist you in placing an order. We apologize for any inconvenience.×
We offer returns of unworn/unused items in original condition for upto 30 days.
Q: How long does it take to process returns?
It usually takes 1-2 business days for us to process your return once it's received.
Q: How do you ship orders?
We ship orders via USPS, UPS and Fedex. Some international orders are shipped thru DHL or other services as well.
Q: How can I cancel my order?
Please call us or email us asap. As long as your order is not shipped out, we can cancel it. So usually 12-24 hours is a good call.
Q: Can I place order via phone or email?
Yes! you can place an order with us over the phone by calling us at (954)-943-9667 or emailing us at firstname.lastname@example.org.
Q: Do you ship all products out of the USA?
No, we do not ship all products out of the USA. For example, New Balance products are not shipped or sold internationally. Please contact us if you have a special request for other brands to be shipped internationally.